Danielle Kunkle is a fulltime mum and manager. Her passion for the adult entertainment industry made her become an exotic dancer for ten years. But her desire to focus more on the costume that had built her confidence made her start alter ego. Alter ego is an e-commerce and adult entertainment website founded by Danielle Kunkle.
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The website started as a platform to work with Upcoming models, drag queens, dancers, adult film actors, and actresses. It later diversified into selling costumes, lingerie, men shoes, and accessories.
RETAIL SERVICES: This is a list of products and services that can be found on the alter ego website and are available to users and visitors of the site. costumes (lingerie, shoes, men’s wears), sex objects and accessories.
MEANS OF PAYMENTS: Alter ego accepts Discover, Paypal, MasterCard, JB, VISA as the various platforms for making payments.
VISION: AlterEgo is a judgment-free zone where customers can express their individuality through their own sexuality and unique style regardless of profession, gender, age, or body type. According to the board, the vision of AlterEgo is” to allow a place where men, women, and everyone in between, feels comfortable creating and showcasing the most confident version of themselves.”
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REFUND POLICY: The refund policy lasts 30 days, if thirty days have gone since a customer made a purchase, alter ego won’t offer a refund or exchange. To be eligible for a refund, the item bought must be unused and in the same condition as received. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Alter ego also does not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items To complete a return, Alter ego requires a receipt or proof of purchase. The website also urges customers not to send goods back to the manufacturers.
There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to the company’s error Any item that is returned more than 30 days after delivery Refunds (if applicable) Once a return is received and inspected, the website will send an email to notify the customer that his/her returned item has been receive.
Customers will also be notified of the approval or rejection of their refund. If approved, then refund will be processed, and a credit will automatically be applied to the client’s credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If a refund hasn’t been received yet, clients are advised to check bank account again. Then contact credit card company, it may take some time before the refund is officially posted. The bank should be contacted next.There is often some processing time before a refund is posted. If all these are done and there is still no refund yet, customers should contact firstname.lastname@example.org. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.