4 Industry Examples of How Speech Recognition Technology Is Changing the World


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Speech recognition software is no longer reserved for science fiction moves. This technology has changed how the world operates on a daily basis. Users can tap into voice recognition via mobile phones, tablets, laptops, smartwatches, and even at-home assistants. As speech recognition evolves, it will continue to have a lasting effect on a broad range of industries.

There are countless implications for speech recognition software in all sectors. Dialogflow solutions at Nu Echo is just one option that uses an AI platform to produce immediate responses and improve audience engagement. These industry examples demonstrate how voice recognition software is the future of the workplace:

  1. HR and Marketing

Much of the day-to-day operations in HR and marketing rely on recurring work. There’s no reason for employees to jump through hoops to send out the same information repeatedly. Speech recognition technology makes this work much less redundant, giving workers more time to focus on other matters.

HR professionals, for instance, can use voice recognition to search through candidate databases. This advantage lets the average HR department screen applicants much quicker than before. Similar benefits can be seen in marketing. Professionals can turn to AI technology to schedule social media posts, launch campaigns, and create reports.

  1. Retail

Voice recognition software in the retail industry is highly advantageous. It frustrates consumers whenever they can’t find what they need in stores. Most would rather order products in as little time as possible. In 2020, consumers spent $900 billion more shopping online.

How will speech recognition improve retail shopping? It gives consumers the ability to make impulse and repeat purchases without lifting a finger. Shoppers can place an order with a simple command. Amazon already relies on it to recommend choice products, and other retailers have followed in its footsteps.

  1. Finance

According to Statista, over 1.9 billion people worldwide actively relied on online banking services. Experts expect this number will surpass 2.5 billion by 2024. Now is the perfect time for banks to implement speech recognition technology.

Voice commands make it easy for consumers to check account balances or transfer funds. What if someone has a question about their account? AI chatbots help lead consumers in the right direction. As voice recognition becomes standard in the finance industry, standing in long lines at the bank will become a thing of the past.

  1. Public Transportation

Third-party public transportation apps have become the norm. Companies, such as Uber and Lyft, want to make it as easy as possible for customers to get around town. That’s why most of these apps rely on speech recognition software.

If someone needs a ride downtown, they can book a driver with a simple voice command. Some can even provide traffic updates and give directions. As the technology continues to improve, it can recognize consumer patterns and make recommendations. Best of all, no one will have to stand in the rain to hail a taxi.

The Future Is Voice-Activated

Speech recognition software relies on artificial intelligence to create realistic, human-like responses. Not that long ago, this type of technology was only fathomable in the movies, but developers found a way to bring it to life. Why is voice recognition so popular? It puts the user in control, saves time, and personalizes queries. As this innovative technology continues to evolve, it is sure to become commonplace in all industries.


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